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Summertime, and the living is easy. That’s how the old song goes, and that’s the
way it is supposed to be for hotels. After all, this is the time of year when business typically booms. Yet I’ve been hearing from some Intergy
clients that this has been a slow season for them, based on bookings. So I thought I’d share a couple of
suggestions that will help you generate more reservations, bank more revenue
and fight off the summer blahs.
Limited-time stay-and-save offers: Well-timed, limited-time
offers can drive bookings for your hotel when things are slow. You have plenty of options for how you create
and promote them, starting with Intergy. For example, I’ve noticed that some Intergy clients haven’t taken advantage
of the flexibility in our online booking engine to ward off soft weekends
through special two-or-three-day offers using their best-available room
rates. It’s a good way to generate some
added visibility, interest and incentive for travellers to make a reservation
with your hotel. You can also adjust
your rates to offer a limited number of special packages to further entice
travellers, encouraging them to make the call today before the opportunity to
stay and save passes them by.
Add more value to your packages: I also recommend looking at
the value-added features you offer guests when they book with your hotel. Many extras that were once special, like
continental breakfasts, have become standard over the years, so you have to be
a little creative when it comes to giving guests benefits or extras beyond a
comfy room. Air Miles and Priority Club
points are a good place to start because the savings and bonuses encourage
guests to make a return trip to your hotel and your destination. Gas cards are another great idea, especially
when you bundle them into an economical room rate package, because guests
believe they are getting something special as they save money.
Keep in mind that any incentives or offers like these are
hit and miss. The key is to get
something together and see how it works. Using Intergy’s reporting tools, you can easily determine which offers
are producing results, improve them to generate more bookings and revenues and
weed out the ones that fail to meet your goals. Once you’ve tried a few initiatives, come back and share your success
stories with us and other Intergy clients. Chances are you’ll also find an idea
or two from other hotels that you can use to bring a little summer heat to your
shoulder season.
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